Important Changes Coming For Ohio Medicaid Members

Ohio medicaid infographic.

Once the federal government declares an end to the COVID-19 public health emergency (PHE), Medicaid will resume its normal eligibility review process. This means that all eligible Medicaid members will have to renew their Medicaid coverage or risk losing it. You can find out more information by calling 1-800-324-8680 or by contacting your local CDJFS. Ohio Medicaid members can find their CDJFS by selecting their county from the dropdown at

Is Your Contact Information Up To Date

Are you an Ohio Medicaid member? Be sure your contact information is up to date, so you don’t miss important updates about your health insurance. If you get a letter from Medicaid or your County DJFS, be sure to respond.

Keeping your address up to date with Medicaid helps us get you the important information you need about your healthcare coverage. You can update your address online by visiting or by calling Medicaid Customer Service toll-free at 1-800-324-8680 Monday through Friday, 8 a.m.-8 p.m. and Saturday 8 a.m.-5 p.m. ET.