New Web Site Design, Features

If you have visited our site in the last week, you have noticed the change in format.  We wanted to create a more open, inviting space for all those who visit our site.  In addition, we wished to make our site more “mobile-friendly.”  So to this end we have redesigned our web site.  Here are the key new features:

Is Your Child Sick ™ Symptom Checker

We know that one of the reasons you visit medical web sites is for answers about your child.  Do you need to call the doctor?  Do you need to make an appointment? What do you need to look for? What can you do until your child can be seen?  We hope that this feature helps you with some of these answers.  Use this as a guide for common conditions and symptoms.  Of course, if you feel this is an emergency, please call us.  We have also made it easier to reach us, with active click phone numbers (when the site is viewed on a mobile phone).

Mobile-friendly platform

We have made the site more usable for you if you are accessing us from your phone or a tablet device.  The web site changes as it is “responsive” to changes in the resolution of the device you are using.  No more tiny print or trying to zoom in to click on a certain item.  Also the symptom checker is fully active in this mode as well.  As an added feature, if you click on the “Contact Our Offices” tab, all of our phone numbers will appear. When you press on the phone number, you can call that number directly (no more going back to your contacts or phone book).  We have designed this so the most important features show up on the screen no matter what device you are using at the time.

For the future

We hope to be adding some videos and updating some of our links and PDF files over the next few weeks to months.  Thanks so much and don’t forget to add our web site to your FAVORITES on your phone, tablet, or computer!

Covid-19 Update

Franklin County and the city of Columbus have issued a Stay At Home advisory. This is not a mandate, but we all have to take this seriously.
What does this mean at Pediatric Associates?
First of all, we will continue to do everything we can to keep you and your family safe.
We will keep up our rigorous COVID-19 pre-visit screening.
We will continue to room patients from the car.
We will continue to separate our well and non-contagious patients from our potentially contagious patients.
We will continue to require masks for those over 2 yrs old to enter our office.
We will still have our staff use masks and goggles.
We will send home any staff with symptoms, to make sure they are not contagious.
We want you to keep your appointments for well child care. It is important to keep up on needed evaluations of growth and development, and stay up to date on vaccines.
We will offer virtual visits for certain ill visits and follow up visits, to reduce your risk of coming out into a public place.
We will still see your child if he/she is sick. We have taken every precaution available to help you and your family. WE WON’T CLOSE.
We will continue to be here for you and your children.

Dr. Boyle

We have great news!

Dr. Sandra Boyle will be returning to the office on November 4th, 2020!! She is very excited to see her patients again!

Also, we have begun to see patients in our Canal Winchester office at 7750 Diley Road! If you are in the Canal Winchester area, you may schedule an appointment by calling 614-837-7337.

Preventative Care

In this time of uncertainty, we’d like to express the importance of keeping up on well care and childhood immunizations as well as keeping asthma symptoms under control. Taking these preventative steps ensures your child will remain healthy and safe from diseases and symptoms that can occur beyond COVID-19. Please call at your earliest convenience to schedule your well appointments.

It is recommended that children with asthma see their healthcare provider every 6-12 months to evaluate asthma control, asthma severity, and potential risk factors. Our Respiratory Therapist and Pediatricians work with families to develop personalized care plans and tools to help manage asthma at home.

These visits have been proven to reduce asthma exacerbations and risk of hospitalizations. Please call us at your earliest convenience to schedule an appointment in our asthma clinic.


It is not too late for a flu vaccine to protect your child!

All locations are having flu vaccination clinics through the month of November. There are various hours throughout the practice. Please call one of our locations in Hilliard, Whitehall, Pickerington, Lewis Center or Canal Winchester for scheduling details.

Safety Precautions

Pediatric Associates Inc. continues to separate well visits and ill visits for all patients at all locations AND we continue to have virtual visits for certain types of illness and behavioral health appointments. Thank you for your patience during this time of social distancing and for entrusting us with your child’s healthcare needs.

At this time we require that all visitors and patients over two years old bring a face covering or mask and wear it throughout the visit.
We require you to limit to one adult/parent/guardian for each visit unless there are specific circumstances which prohibit this.
If you or your child are not well, we ask that you call to reschedule any well visits.
Temperatures will be taken at the door and anyone with fever or symptoms of respiratory illness will be asked to return during our ill appointments or telehealth times.
Check ins are being done remotely through your devices and you will be asked to wait in your car until notified that someone will meet you at the door to be roomed.

Tribute for Dr. Fernald

Pediatric Associates is mourning the loss of one of our beloved founders, Dr. Fernald. Anyone who knew Dr. Fernald would describe him as the kindest and most caring person you could ever be fortunate enough to know.

Willard B. Fernald, M.D., born August 16, 1923, died September 15, 2020 at Bickford of Bexley where he had lived for the last 5 years of his life. He had been married to his most beloved best friend, Elizabeth (Bette) Taylor Fernald, in an extraordinary partnership for nearly sixty years until her death in 2008. He died gracefully, peacefully, gently and still thinking of others first. Will received his BA from Brown University after an interruption to serve in the Army Air Corps in Guam during the Second World War, and his MD from Harvard Medical School in 1951, for which he always credited the support of the G.I. Bill. He continued his service to others throughout his lifetime. Will was a Healer in every sense: as a pediatrician in private practice for more than 50 years who touched countless lives; as a founder of Pediatric Associates; as a member of the staff of Nationwide Children’s Hospital for 60 years and serving as Medical Staff President (1972-1973); as Clinical Professor of Pediatrics at The Ohio State University College of Medicine teaching the art of medicine to new generations of doctors; as the Medical Director of Heinzerling Community (a foundation to care for children with severe and profound developmental disabilities), volunteering his services for many of its first 50 years; as a Board Member of the Central Ohio Diabetes Association and founder and medical director of Camp Hamwi, a camp for children with diabetes; as President of the Columbus Civil Rights Council and chair of the Fair Housing committee for Bexley; as Deacon of First Congregational Church and Elder of The Redeemer’s Church; as a person who treated everyone who crossed his path with dignity, offering wisdom, comfort and help – spiritual, moral, financial, every kind of support he could. Will and Bette opened their house in Bexley to provide sanctuary to more than 80 people who needed a place for restoration after being battered by the world. Will invested himself and his resources in people and matters of the spirit, rather than personal gain. Many people are alive or living enriched lives because of Will’s compassionate heart. Will made great use of every second of his 97 years in the service of others. He lived an exemplary life. Will and Bette are survived by their children, Willard T. (Tom) Fernald (Mary), Tora Fernald Huntington (Joel), Margaret Carlton Fernald, and Theodore Barker Fernald (Betsy Horner); grandchildren, Julia Tompkins Fernald Huntington, Margaret Vea Fernald Huntington, Marena Horner Fernald, and Eleda Horner Fernald; and the innumerable lives that they touched.

Forms

Due to COVID-19 safety restrictions we apologize that we cannot accept school forms or medication forms by drop-off.
You must have had a physical that is current within the past year to complete school physical forms. Please fax the form to a number below or mail it to our office Attention: Medical Records Clerk.
HILLIARD: 614-529-2370
LEWIS CENTER: 740-657-8100
PICKERINGTON: 614-863-7388
WHITEHALL: 614-434-2701
Forms will be completed within 3-5 business days.
Please note we need to receive all pages of the document and you are required to complete the parent portion of the form in order for us to serve you better.
All completed forms will be mailed or faxed back to you as we cannot release protected health information via e-mail. If your child is in need of a physical, please call the office to schedule and you can bring your form with you to the appointment.

COVID-19: Thoughts on EXPOSURES and TESTING.

First of all, what is an exposure to COVID-19?

Well if you’ve been around a person with a confirmed case, you’ve had an exposure. But not all exposures are created equal!

Remember that officially the CDC defines a significant exposure as:

Being within six feet of a person who has been diagnosed with COVID-19 any time–from TWO DAYS before the symptoms began to the time that person can discontinue home isolation,
AND
That contact was for 15 MINUTES OR MORE.

If you don’t meet those criteria, then you probably weren’t seriously exposed and you don’t have to quarantine.

But if you (or your child) DO meet those criteria, then you should
1) Self-quarantine for 14 days
2)Self-monitor–check temperature and watch for symptoms
3) Avoid contact with any high risk persons

But should you get tested immediately? Three answers:
1) No
2) No, and
3) NO

Testing without symptoms, even after an exposure, can be very misleading and give a false sense of security. Your test could be negative and you could develop symptoms 7 days later. AND a negative test does NOT clear you from quarantine!
If you (or your child) DO develop symptoms after an exposure, then schedule a telehealth visit with your doctor. Or, if symptoms are severe, seek care at a qualified Emergency Department (Nationwide Children’s for children with symptoms).

Updated COVID-19 Testing Criteria

This is an updated COVID-19 testing pre-screening criteria we are now using in our offices, to send patients to the Nationwide Children’s Hospital Testing Center.
Note that the CDC does NOT recommend routine screening in asymptomatic individuals before entering schools, as these tests can be misleading.

Most COVID 19 testing is done through Nationwide Children’s Hospital (NCH) testing center; we prescreen to see if your child meets the testing criteria:

Nationwide Children’s Pre-Screening Criteria for COVID-19:

Child has current symptoms of FEVER or PERSISTENT COUGH AND meets ONE OR MORE of the following criteria:

• Child has an immunocompromising condition (related to illness itself or its therapy) or chronic, higher-risk cardiac* or chronic pulmonary disease (not including asthma)**

• Known in-person exposure to CONFIRMED case of COVID-19 within previous 14 days

• Child lives in the same household as someone who is older than 65 years of age or who has an immunocompromising condition

• Child lives in the same household as a health care worker or first responder

• Child attends group daycare outside of the home

** Asthma and diabetes are excluded given lack of evidence in pediatric patients that these underlying diseases are associated with greater morbidity during COVID-19 illness.

If your child does meet these criteria, call our office and receive instructions on how to obtain testing.

If your child does not meet the criteria for testing, but  needs a test for return to work or school, please call our office during business hours Monday-Friday 8AM to 4:30 PM to inquire about an order for testing.

If your child does not meet criteria for testing, but has concerning symptoms, or an exposure, call our office to see about scheduling a telehealth visit or an in-person visit.

Thank you for your patience and understanding.

 

 

 

COVID-19 Policies and Procedures for In-Office Visits

In order to keep newborns, disabled and chronically ill patients and families as safe as we can, we now require that ALL visitors and patients over age 2 wear a face covering in order to be seen. Please wear yours to and during the visit. Homemade face coverings are welcome. Please remember this is NOT a political statement but a medical one to protect you and our staff.

• We ask that you be limited to one adult/parent/guardian for each visit unless there are specific circumstances which prohibit this.

• If you or your child are not well, we ask that you call to reschedule any well visits.

• Temperatures will be taken at the door and anyone with fever or respiratory symptoms will be asked to return during our ill appointment or telehealth times.

• Check-ins are being done remotely through your devices.  Once in the office parking lot and registration has been completed, call the office to notify us that you have arrived and you will be asked to wait in your car until notified that someone will meet you at the door to be roomed.

THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING!

Our New Normal

Like all of you, Pediatric Associates is looking forward to getting back to normal and for all of us, normal may look a little different.

Beginning May 4th, Pediatric Associates will begin to see well visits in the morning and ill visits in the afternoon for all patients at all locations AND we will continue to have virtual visits for certain types of illness and behavioral appointments. We have begun the process of moving checkups from afternoon to morning and we are calling those families who had appointments cancelled while we obeyed the stay-at-home guidelines. You can resume calling to schedule well care.
Thank you for your patience.

· At this time we very strongly recommend that all visitors and patients over two wear a face covering or mask to protect yourselves, your children, and our employees.

· Also, we must require you to limit to one adult/parent/guardian unless there are specific circumstances that prohibit this.

· If you or your child are not well, we ask that you call to reschedule any well visits.

You may see some other new procedures such as temperature taking for all entering, including our staff. We will continue to room patients from “curbside” rather than the waiting room. You may be directed to enter or exit from a different door or call us back for your next appointment rather than going to the front desk before leaving. All of these procedures are part of the “new normal” as we work to prevent the spread of COVID-19 while providing the same excellent care with the same fantastic physicians you know and love.

We look forward to seeing you soon!

A Message From Pediatric Associates

This year marks the 60th anniversary of the founding of Pediatric Associates.  During these past 60 years, our mission has always been to partner with our patients and families to promote the health and well-being of the NEXT generation.

With recent events, we realize our role has had to change.  But our role has changed only because our mission has remained the same—to partner with our patients and families to promote the health and well-being of the NEXT generation.

The novel coronavirus (COVID-19) has upset life for us all.  It has ultimately caused us change the way we care for our patients.  We, like others, have had to decrease our office hours, limit physician and staff presence, and include the new world of virtual medicine.  Change is not easy for us, but be assured we will adapt and do whatever is necessary to be there for you.

We resolve to be here at least another 60 years.  We look forward to a more “normal” way of living, and caring for your children.  This outbreak has forced us to start several major changes.  Some of these changes will be temporary, and a few will be the “new normal.”  We will continue to:

  • Follow the recommendations of the CDC, the ODH, and our governor in keeping you and your children safe and healthy, and do the same for our staff.
  • Offer “virtual” telehealth visits, so we can connect with you and address your concerns in a remote way.
  • Share updates as we get them.  The situation is changing constantly, so follow our social media channels and our website closely.

Lastly, while this is a time of great distress, we can still see, during this time of year, signs of RENEWAL.  Trees are blooming.  Grass is green again.  Even when humans are sheltering-in-place, nature is thriving.

And, at Pediatric Associates, we will embrace this renewal, to find ways to better serve you, and your children, and your children’s children.  Thanks for choosing us, and sticking with us through all of this!  We plan on not coming out of this the SAME.  We plan on coming out of this BETTER. We love you all dearly.